Delivery Information

ProCarDiag ships worldwide to professional workshops and technicians in 120+ countries.

Processing & dispatch

In-stock hardware orders are typically prepared and dispatched within 1–2 business days. You will receive a tracking number by email as soon as your order ships.

Shipping & carriers

Fast, fully tracked delivery via DHL and FedEx.
Worldwide coverage to 120+ countries.
Delivery times vary by destination — most international shipments arrive within a few business days after dispatch.

ECU file services

Our file services (DPF, EGR, DTC, IMMO, AdBlue/SCR and performance remapping) are delivered digitally. Send us your original file and we return the modified file to your email — no shipping required.

Customs & import duties

For international orders, any import duties, taxes or customs fees are set by the destination country and are the responsibility of the recipient.

Warranty & support

All hardware is genuine and covered by a 12-month warranty, with expert technical support before and after your purchase.

Questions about your delivery? Contact us at [email protected] or on WeChat: ECUDIAG.